Effective Date: March 6th, 2026

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By completing checkout, activating an account, or using the platform, Customer agrees to the following terms.

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1. Platform Services

Vekser provides software, workflow automation, operational coordination, communication support, reporting tools, and vendor marketplace access for property operations.

Services may include listing distribution, lead workflows, scheduling, maintenance coordination, bookkeeping workflows, reporting, communication routing, vendor coordination, and operational support.

Vekser operates as a technology and operational support platform only.

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2. Customer Control & Responsibility

Customer remains fully responsible for:

* Property ownership and operations
* Leasing decisions and approvals
* Tenant and guest approvals
* Compliance with laws and regulations
* Licenses, permits, and insurance
* Vendor approvals and payments
* Legal, financial, and operational decisions

All bank accounts, merchant accounts, payment processors, leases, contracts, and regulated activities remain under Customer’s control or the control of Customer’s designated representatives.

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3. No Licensed Services

Vekser is not a licensed property manager, broker, contractor, law firm, accounting firm, or fiduciary unless expressly stated in writing.

Any activity requiring licensing or legal authority must be performed by Customer or appropriately licensed third-party professionals where required by law.

Vekser may coordinate workflows and communications involving third parties but does not assume responsibility for regulated services.

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4. Vendor Marketplace

Customer may access third-party vendors, contractors, maintenance providers, cleaners, movers, and other service providers through the Vekser marketplace.

Vendor services, pricing, timelines, permits, insurance, licensing, and job performance are solely the responsibility of the applicable vendor and Customer.

Vekser may assist with coordination workflows but is not responsible for third-party vendor acts, omissions, delays, workmanship, disputes, or damages.

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5. Subscription & Billing

Services are provided on a recurring monthly per-unit subscription basis unless otherwise stated.

Customer authorizes recurring charges to the payment method on file for subscription fees, approved add-ons, marketplace services, processing fees, and authorized charges.

Subscription fees:

* Are billed in advance
* Are non-refundable once charged
* Are not dependent on occupancy, usage, revenue, or performance

Customer may cancel before the next billing cycle to stop future recurring charges.

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6. No Guarantees

Vekser does not guarantee occupancy, rental income, tenant placement, financial performance, vendor availability, legal outcomes, maintenance timelines, or operational results.

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7. Platform Access & Data

Customer authorizes Vekser to access connected systems, integrations, communications, and operational tools necessary to provide platform services.

Vekser may use operational and platform data to operate, secure, improve, automate, and optimize its systems and services, provided Customer confidential information is not publicly disclosed.

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8. Limitation of Liability

To the maximum extent permitted by law, Vekser’s total liability relating to the platform or services shall not exceed the total fees paid by Customer to Vekser during the three (3) months preceding the claim.

Vekser shall not be liable for indirect, incidental, consequential, lost-profit, regulatory, vendor-related, tenant-related, or third-party damages.

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9. Indemnification

Customer agrees to indemnify and hold harmless Vekser, its affiliates, team members, contractors, partners, and vendors from claims, liabilities, damages, penalties, losses, or expenses arising from:

* Customer properties or operations
* Vendor services
* Tenant or guest issues
* Customer instructions or approvals
* Regulatory or legal compliance matters
* Customer’s use of the platform

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10. Independent Contractor

Vekser is an independent technology and operational support provider. Nothing in these Terms creates a property management relationship, brokerage relationship, partnership, fiduciary duty, joint venture, or employment relationship.

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11. Governing Law

These Terms are governed by the laws of the State of Florida. Venue shall be Broward County, Florida unless applicable law requires otherwise.

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12. Acceptance

By clicking “I Agree,” activating services, or using the platform, Customer confirms acceptance of these Terms and all applicable pricing, subscriptions, workflows, and platform policies.

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